We're sorry to hear that you have not received a free gift with your purchase. Though it is always our intention to honour these promotions where possible, as per our terms and conditions, Gifts with Purchase are subject to stock availability and may be exchanged or withdrawn at any time, without given notice.
That said, we always do our best to fulfil these offers wherever possible so please contact our Customer Care team here so we can look into this further for you.
You can find a list of our Gifts with Purchase here, with all the terms and conditions of each offer.
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